1. What You Buy

SajuLab sells digital content only: personalized readings, Destiny Books (PDF), and passes that unlock readings for a set number of uses or days. Nothing is shipped. Content is generated and shown on the screen right after payment, and a Destiny Book can also be saved as a PDF or sent to your email.

All payments are one-time payments. There are no subscriptions and no automatic renewals.

2. Full Refund

Not yet viewed: if you have not opened the full reading or Destiny Book you paid for, you can cancel within 7 days of payment for a full refund.
Unused passes: a 3-Reading Pass with no readings used, or an unlimited pass that has not been used to open any reading, can be refunded in full within 7 days of payment.
Our error: if content is not delivered properly because of a system error or another cause on our side, we will provide it again or refund you in full, whichever you choose.
Duplicate payment: if you are charged twice for the same item, we refund the extra charge in full.

3. When Refunds Are Limited

Readings are digital content created instantly from the information you enter. Once you have viewed a full reading or Destiny Book, it counts as delivered and cannot be refunded, except in the cases in Section 2. This is shown on the screen before you pay.

A 3-Reading Pass that has been partly used is not refundable.
An unlimited pass that has been used to open at least one reading is not refundable.
Wrong birth details entered by you are not a reason for a refund, but you can create a new reading with the correct details.

4. How to Request a Refund

Use our contact form or email contact@learningsoft.store with your order number (or the email address used at checkout) and the reason. We reply within 3 business days. Orders are sold by our online reseller Paddle.com (Merchant of Record), which issues approved refunds back to the original payment method; the time it takes to appear depends on your card issuer or wallet, usually 5–10 business days.

5. Contact

Company Name	LearningSoft
Representative	OH Taehyung
Business Registration No.	814-22-02165
Business Address	Gyeongsangnam-do, Changwon-si, Uichang-gu, Buk-myeon, Gamgye-ro 187beon-gil 9, 110-dong 502-ho (Changwon Fore Hills Desian), Republic of Korea
Email	contact@learningsoft.store
Tel	+82-10-3095-5418 (business registration contact; for refunds please use email)

This policy is part of our Terms of Service.